We offer Canada wide shipping. Shipping is free of charge across British Columbia, Canada. For outer province shipping, the fee is calculated based on the destination. 

Please allow 72 hours for your order to be processed and shipped. Shipping times are standard and could take anywhere between 3-6 business days. Please note that the transit time begins the first full shipping day after the package leaves our facility. Delivery standards are based on normal delivery conditions and are subject to change without notice.

You can cancel your order before it's shipped. To do so, please contact our support and they will be able to cancel your order and provide you with a confirmation of the cancelled order.

Please refer to our " Terms of Service " at the bottom of this page for more information or click on: REFUND, RETURN & EXCHANGE POLICY

Cleaning on a daily basis is essential. After every use, the sink has to be wiped with soft, soapy cloth, then rinsed, and dried in order to avoid any film build up that may occur due to hard water deposits. You may consider products such as Spic and Span Liquid. Lysol anti-bacterial cleaner, or any product containing chloride to clean your Ukinox Sink.

Stainless steel is an extremely durable surface. Although Ukinox sinks are heavy gauge and high quality (type 304), they can be scratched, and scuffed. Hard objects can scratch your sink with impact, while such scratches can be blended in using inox cream, and fine ScotchBrite pads. Do not use steel wool, or wire brush to clean Ukinox products. Daily care of your sink will avoid most stains, whereas persistent rust which is a result of an outside source such as cookware can be removed with non-abrasive stainless steel cleaners.

Do not forget to avoid using hypochlorite bleaches, and silver dip cleaners, and do not leave citric fruit juices, vinegar, or salt for long periods on your stainless steel sink.

This might work but it will be very messy and probably not give you the best results. First of all, your top mount sink was most likely caulked around the edge, between the sink lip and the granite surface. When you lift the sink, you will see a caulking stain that will most likely be impossible to remove because it has been there for a long time.
Secondly, a fabricator will have to re-cut and polish the opening to the fit the new undermount sink. A topmount sink cut-out is usually larger than an undermount polished cutout so we doubt you will find a large enough undermount sink that will allow you to do what you want.
If you want to pursue this further, start by measuring the already cut opening in the existing countertop. You might have to get under the sink to measure how and where it was cut. Then look for an undermount sink that is bigger than the opening and still fits within your cabinet size. If you pass these two hurdles, go ahead and pull the sink up to see how bad the caulking stain is.

It is the rich, deep, satin smooth finish rather than a surface gloss. The exquisite European Polish is formed by circular patterns, rather than straight line polishing.

No. Rubber mats trap water causing iron deposits, and surface discoloration.

It is the thickness of the stainless steel sheet used. The lower the number of the gauge, the thicker the stainless steel. High quality residential kitchen sinks are usually 18 gauge (1.2mm)

A topmount sink has a lip that folds over the countertop, and rests on top of the countertop cut-out, while an undermount sink is securely installed from under the counter with fasteners. Undermount sinks expose a polished edge of granite, or marble along the cut-outs, and require more polishing, and labor. Undermount sink cut-out is therefore a more expensive option.

It is undercoated in order to absorb sound, protect against condensation, and maintain sink water temperature.

Yes. Material content, and quality changes from one type of stainless steel, to another. Some stainless steel sinks look bright, and shiny at first, but rust and corrode in time. Corrosion resistance, and durability strictly depends on the best combination of chromium, and nickel content.